The Group has over 1,600 employees dedicated to delivering a comprehensive one-stop service. With its strong commitment to quality services, the ASL Group has been winning well-known clients such as government agencies, prestigious universities, telecommunications giants, transportation enterprises, major financial institutions and leading international corporations.

Business Services
The ASL Group provides a complete range of IT services including:

• Application development is tailored to each customer’s special needs and IT environment with individual unique features. There is development of turnkey solutions or software customization for various operating platforms.

• Consultancy provides independent assessment and implementation advice to a company’s internal applications, systems and networks, and proposes suitable solutions with market proven methods and tools to enable better management of all applications, systems and networks.

• Digital imaging converts documents of all kinds from hardcopies into electronic files by using advanced imaging technologies and equipment. Systematic operation processes are undertaken for the conversion, including warehousing, classification, scanning, quality control, re-assembly, indexing, filing, storage and retrieval.

• Help desk serves as a centralized service-call operation with advanced monitoring system to effectively handle customers’ enquiries on all technical issues.

• Maintenance support is provided to enterprises of every type and size by certified and experienced engineers with guaranteed fast response time, flexible service coverage, ample supply of spare parts, broad level of service and remedial software support.

• Multi-vendor support helps manage customer’s wide range of IT systems of hardware and software products in different brands, from personal computers to high-end servers, and from operating systems to application software.

• Outsourcing provides cost-effective programs of works that uniquely tailored to help customers manage business issues and achieve optimal business results. It offers updated technologies, advanced computing tools, flexible service package, prompt replacement of absent outsourcing staff and temporary headcount fulfilment for unplanned projects.

• Regional support is available to customers by leveraging resources of the regional service centers and offices which provide a full geographical coverage of standardized services, IT resources, and localized maintenance support.

• Systems integration comprises building architecture, testing and implementing a full application-ready distributed computing platform and integrating it into the customers’ existing IT infrastructure. The process also involves project evaluation and planning, systems design and development, as well as integration and deployment.

• Systems relocation is to relocate a company’s computing resources from the current site to a new site within a scheduled time frame while ensuring minimal system downtime. A complete process involves relocation planning, site audit, rack design, systems disconnection, connection, testing & implementation, transportation & insurance arrangement, contingency plan, and liaison with third-party vendors.

• Training service offers a full range of on-site and off-site IT courses for customers to choose, including customized courses on various technology areas. The programs provide skill-building training for enterprise-wide personnel and system administrators to manage their IT infrastructure.

Company Offices
With offices and service centers in Hong Kong, Shanghai, Beijing, Hangzhou, Shenyang, Shenzhen, Guangzhou, Taiwan, Macau, Thailand, Singapore, Malaysia, the ASL Group also has business coverage worldwide and mainly in Asia Pacific region, including Japan, Indonesia and Vietnam. Having taken the advantage of the association with Teamsun, the Group possesses over 40 service depots that span across Greater China and Asia Pacific.

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Customers
The ASL Group has grown to become the leading information technology services provider in the Asia Pacific region that offers IT services to many industries:

• The ASL Group has serviced more than 100 government departments since 1970s and has provided and installed over thousands of computer systems, networks, and software applications for various government departments. It has also offered IT outsourcing service to the government, including the provision of 3-year Information Technology Development Services for the Hong Kong Housing Authority; and long-term professional services and hardware maintenance services for Hospital Authority.

• The ASL Group maintains a strong customer base in the education sector. Comprehensive administrative and academic computing solutions and services provided by the Group are deployed in many leading Asian universities and most local primary and secondary schools, such as The Chinese University of Hong Kong, City University of Hong Kong, The Open University of Hong Kong, The University of Hong Kong, University of Macau, Fu Jen Catholic University, Stewards Pooi Kei College, and True Light Primary School.

• The ASL Group has provided numerous computer systems to various public organizations including Hong Kong Housing Society, CLP Power Hong Kong Ltd., Hong Kong ad China Gas Company Limited and Hong Kong Jockey Club.

• The ASL Group plays a major role in providing sophisticated IT systems to the telecommunications and transportation industries which require timely and cost-effective solutions. Customers in the telecommunications industry include CSL, New World Telecom and AT&T. Transportation organizations served by the Group include Cathay Pacific Airways, KMB, Orient Overseas Container Line Ltd. and MTR Corporation.

• The ASL Group has provided reliable IT solutions and services, particularly security, SWIFT, data storage and stock trading solutions, to many leading banking and financial institutions. Some of these institutions are Wing Lung Bank, Securities and Futures Commission, the Prudential Assurance Company Limited and Fortis Insurance Company (Asia) Limited. i-Sprint, a wholly-owned subsidiary of the ASL Group, has many track records from customers across various sectors and in over 100 cities in New York to Asia-Pacific, such as a global private bank headquartered in New York and directly represented in 33 countries, a top 10 China bank based in Shanghai, a leading education and statutory organisation in Singapore and the largest mobile Telco in Japan.

• The ASL Group offers superior-quality services, including the supply and installation of computer systems and maintenance support, to cater to the needs of customers in the commercial sector. Well-known commercial corporations include Café de Coral, Midland Realty and Flextronics Manufacturing (HK) Limited. There are also local newspaper and publishing companies in this sector, including SCMP.com and Sing Tao News Corporation Limited as well as international publishing firms such as Dow Jones Publishing Company (Asia) Ltd.